FAQ

AI Outreach — questions we get asked

How sending, approvals, replies and suppression actually behave.

Does it email prospects without me seeing the message first?

Not unless you choose to. Approval mode holds every drafted email in a review queue; nothing sends until a human releases it.

Where do the leads come from?

You import a CSV, or the agent builds the day's list from your ideal-customer profile. Companies already contacted are de-duplicated automatically.

How is sending kept safe for my domain?

Sending runs inside a configurable daily window at a drip rate rather than in bursts, and unsubscribes are honoured immediately and permanently.

Does it handle replies?

Replies are polled and classified, follow-ups stop for anyone who has responded, and interested replies are surfaced for a human to take over.

What about follow-ups?

Follow-up steps are scheduled per lead and cancelled the moment a reply arrives, so nobody gets chased after answering.

Can I see why a particular email was written that way?

Yes. Each draft keeps the lead research and signals it was generated from, so you can check the claim before it goes out.

Is there an unsubscribe and suppression list?

Every message carries an unsubscribe link, and suppressed addresses are excluded from all future campaigns.

Can it run alongside our CRM?

Yes — Outreach shares one login with the rest of WorkAgents, and qualified replies can be handed to Agentic ERP as accounts and RFQs.

Still unsure? Talk to us →